Regional Fulfillment Center Maintenance Manager

Our Opportunity:

Chewy is seeking a dynamic, organized, self-starter to join our Fulfillment Team as a Regional Facilities Manager (RFM)! The RFM is a key leader who holds the responsibility for ensuring quality delivery of Facility Management Operations. This individual will ensure all contract deliverables with third party service providers are met or exceeded including operational up time, cost savings initiatives, energy consumption reduction initiatives, service improvements and introduction of standard methodologies and innovations.

What you’ll do:

• Develop and maintain positive relationships across Chewy Business Units including North America Customer Fulfillment Operations (NACF), Reliability and Maintenance Engineering (RME) and all Base Building Maintenance Service Providers.
• Coordinate and conduct partner meetings, including monthly and quarterly performance review meetings and coordinates communications regarding regional maintenance performance.
• Communicate to Team Members regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.
• Coordinate the performance of operations and maintenance within a region, ensuring all contract deliverables are met or exceeded within the prescribed budget.
• Drive the development of policies and procedures to ensure the Chewy contract specifications are fulfilled.
• Work with Third Party Service Providers to develop and recommend strategic facility management objectives.
• Assures timely submission of operating and capital project budgets.
• Holds monthly reviews of operating performance against contract obligations and ensures engagement with the appropriate Chewy Business Partners.
• Responsible for facility inspections for quality assurance on a periodic basis.
• Ensures facility procedures align with local, state, and federal regulations.
• Responsible for the development and implementation of an enterprise asset management program to ensure reliability and uptime of equipment for the Chewy Fulfillment network.
• Responsible for identifying critical parts requirements and strategy for storage across the Chewy Fulfillment network.
• Other duties may be assigned.

What you’ll need:

• Bachelor’s degree in engineering, business, or real estate preferred. (or 2+ years of Chewy experience as a Senior Leader in Facilities Management).
• Minimum 7 years’ experience in Facilities Management/Building Operations
• Willingness to travel a minimum of 40%. In-depth knowledge of financial terms and principles
• Extensive experience with conveyance and sortation equipment required.
• Ability to conduct financial/business analysis
• Highly customer focused
• Proficient communicator, both in large group settings and one-on-one interactions
• Strong leadership and management experience in Maintenance related business
• Skilled in resolving complex problems and effectively navigating a range of options in intricate situations

Does this sound like you? We would love for you to apply!